Transport & Parking

Hire Cars

If you are travelling by hire car and your vehicle is being collected by the Hire Company, you will need to hand over the keys to the Hire Company Representative personally. Please note hire cars may not be left at the Cruise Terminal for collection.  The nearest Car Hire company is Enterprise Rent-a-Car at Grays Tel:  +44 (0)1375 898535.

Independent Passengers

If arriving by taxi, or friends are bring you, your luggage will be taken by the porters and you will be directed to wait in the passenger lounge until embarkation. Please note there are no facilities for visitors to wait in the Cruise Terminal but there is a viewing area from the Tilbury/Gravesend Ferry boarding area of the landing stage further downstream, should you wish to watch the cruise vessel depart. (This viewing area is closed on Sundays).


If you are arriving by coach, you will be set down immediately in front of the Terminal building and directed inside to wait in the passenger lounge for embarkation. Your luggage will be taken directly from the coach and will be waiting for you in your cabin on board ship.

Overflow Parking

When there is a high demand for car parking, an overflow car parking area within the Port will be allocated and a free shuttle bus supplied to transport passengers to and from the Terminal.

Disabled Parking

The car park is suitable for disabled customers. For any special requirements, please contact Cruise & Maritime Voyages on 0845 430 0274.

Car Parking

Short stay parking for drop-off and pick-up is located immediately adjacent to the Cruise Terminal.

Long stay passenger parking must be booked in advance. For bookings made after 1st January 2013 the car parking rate is £11.00 per night (inclusive of VAT). For cruises of 30 night duration and over, a concessionary rate will apply.

MARCO POLO passengers should contact Cruise & Maritime Voyages on 0845 430 0274 to reserve a space and obtain a Parking Permit, which should be clearly displayed on the windscreen of your vehicle on arrival. All cars are in a secured car park. However, users of the car park do so at their own risk and the management will not accept responsibility for any accident, loss or damage.

Porters are available to unload your luggage on arrival, which will be taken on board to your cabin. When there is a high demand for car parking, passengers will be directed to an overflow parking area and a free shuttle bus will transport passengers to and from the Terminal.

Postal Address

London Cruise Terminal
Leslie Ford House
Tilbury Freeport
Essex RM18 7EH

Contact Details